Shipping policy

Shipping Policy

Thank you for shopping at ZoiVet. We are committed to delivering your order as quickly and safely as possible.

Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays.

Shipping Time Standard shipping typically takes 7–15 business days after dispatch, depending on your location.

Shipping Rates Free shipping is available on qualifying orders. Shipping costs for other orders will be calculated at checkout.

Order Tracking Once your order has shipped, you will receive an email with a tracking number. Please allow 2–5 business days for tracking information to update.

Delays We are not responsible for delays caused by customs, weather, or other circumstances beyond our control.

Contact Us If you have any questions about your shipment, please contact us at support@zoivet.store.